Where does PeachPort ship?
PeachPort currently ships only to delivery addresses within New Zealand.
How much is shipping?
Standard New Zealand shipping is NZ$10. Standard shipping is free when the order subtotal is NZ$50 or more.
When will my order arrive?
Orders are normally dispatched within 1–2 business days. Estimated delivery is usually 2–3 business days after dispatch. These are estimates rather than guaranteed delivery dates.
Is your stock held in New Zealand?
Products shown as available are stocked in New Zealand unless the product page clearly states otherwise.
How do I check compatibility?
Read the compatibility section on the product page before ordering. Nintendo Switch, Switch OLED, Switch Lite and Switch 2 accessories are not automatically interchangeable.
Can I return an item if I change my mind?
You can request a change-of-mind return within 14 days of delivery. Return conditions apply, and the customer pays return shipping for a non-faulty item. Please read our Returns & Refunds policy before sending anything back.
What should I do if an item is faulty?
Contact support@peachport.co.nz with your order number, a description of the issue and clear photos where possible. Your rights under the New Zealand Consumer Guarantees Act are not affected by our voluntary returns policy.
What is Product Request?
Product Request lets you tell us which gaming accessory you would like PeachPort to consider stocking. A submission is not an order and does not guarantee that we can source or stock the product.
How can I contact PeachPort?
Email support@peachport.co.nz or use our Contact page. We aim to reply within 1–2 business days.